Privacy policy
Last updated: September 2026
This policy explains how Iravya Infrastructure Ltd ("we", "us") collects and uses personal information when you use this website or contact us.
Who we are
Iravya Infrastructure Ltd, 450 Bath Road, Longford, Heathrow, London UB7 0EB. Email: info@iravyainfra.com. Telephone: 0203 355 7094.
What we collect
- Details you give us through our forms, by email, phone or WhatsApp: your name, phone number, email address, property postcode or address and information about your project.
- Files you choose to send us, such as drawings, photos and survey reports.
- Basic technical information your browser sends to our web host (such as IP address and browser type), which is kept in server logs for security.
How we use it
- To reply to your enquiry, prepare a quotation and arrange site visits.
- To deliver the services you ask for, including preparing drawings, calculations and reports, and submitting applications on your behalf.
- To keep records we are required to keep for legal, insurance and accounting purposes.
Our lawful bases are taking steps at your request before entering into a contract, performing our contract with you, our legitimate interest in running and securing our business, and compliance with legal obligations.
Sharing
We do not sell your information. We share it only where needed to deliver your project (for example with local authorities, Building Control bodies, Registered Building Control Approvers, water companies or adjoining owners), with service providers who host our website and email, or where the law requires it.
How long we keep it
Enquiries that don't become projects are deleted within 12 months. Project records are kept for as long as needed for legal, insurance and professional purposes.
Cookies and third-party content
This website does not use advertising or analytics cookies. Our contact page shows an embedded Google Map; Google may collect technical information when it loads. Links to WhatsApp and Google Drive take you to those services, which have their own privacy policies.
Your rights
You can ask to see, correct or delete the personal information we hold about you, or object to how we use it. Contact us at info@iravyainfra.com. If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.